Dorsey v. Northern Light Health

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Justia Opinion Summary

The Supreme Judicial Court affirmed the summary judgment entered in the business and consumer docket in favor of Employee on the parties' cross-motions for summary judgment after the trial court concluded that Employer failed to comply with the state's wage payment and minimum wage laws, holding that the trial court did not err.

At issue was whether the trial court erred in concluding that Employer violated the State's wage payment laws when it permitted Employee's paycheck to be deposited into a bank account controlled by "cybercriminals" who had stolen Employee's username and password to the online portal where she designated payroll information. The Supreme Judicial Court affirmed, holding that where there was no dispute of material fact that Employer did not deposit Employee's wages into her bank account, Employee was entitled to summary judgment because Employer failed to "pay" her, thus violating Maine's wage payment laws.

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MAINE SUPREME JUDICIAL COURT Reporter of Decisions Decision: 2022 ME 62 Docket: BCD-22-4 Argued: October 4, 2022 Decided: December 20, 2022 Panel: STANFILL, C.J., and MEAD, JABAR, HORTON, and LAWRENCE, JJ. DEANNA DORSEY v. NORTHERN LIGHT HEALTH et al. JABAR, J. [¶1] Northern Light Health and Northern Light Eastern Maine Medical Center (together EMMC) appeal from a summary judgment entered in the Business and Consumer Docket (Duddy, J.) in favor of Deanna Dorsey on the parties’ cross-motions for summary judgment. The trial court concluded that EMMC failed to comply with the state’s wage payment and minimum wage laws, 26 M.R.S. §§ 621-A to 629-B, 664(1) (2022), when it permitted Dorsey’s paycheck to be deposited into a bank account controlled by cybercriminals1 who had stolen Dorsey’s username and password to the online portal where she designated payroll information. We affirm the judgment. 1 There is no information in the record indicating that criminal charges were brought as a result of this incident, but the parties and the court all refer to the perpetrators by this term, as will this opinion, for consistency. 2 I. BACKGROUND [¶2] The following facts are drawn from the summary judgment record, are viewed in the light most favorable to EMMC, the nonprevailing party, and are undisputed unless otherwise noted. See Brooks v. Lemieux, 2017 ME 55, ¶ 2, 157 A.3d 798. [¶3] Dorsey is an anesthesiologist employed by EMMC pursuant to an “Employment Agreement” that sets forth the amount of, but not how she receives, her compensation.2 Upon hiring Dorsey, EMMC provided her with its “Information Systems Acceptable Use” policy, which prohibits disclosure of an employee’s username and password. The policy does not contain a signature 2 The stipulated statement of material facts states that Dorsey “was employed pursuant to a series of written employment agreements and amendments thereto (collectively the ‘Employment Agreement’) setting forth the amount of Dorsey’s compensation.” The complaint alleges that Dorsey’s “compensation was governed by a Physician Employment Agreement executed in September of 2016, an Amendment to the Physician Employment Agreement executed in July and August of 2017, and a Memo of Understanding concerning compensation for call time executed in July of 2017 (the ‘2017 Memo’)” and that “[t]he Employment Agreement required [EMMC] to pay Dorsey in regular installments ‘consistent with Employer’s regular payroll practices.’” In its answer, EMMC admits those facts as they relate to the agreements executed in September of 2016 and July and August of 2017 but denies them as they relate to the July 2017 agreement. Neither the appendix nor the Odyssey record appears to contain any part of the “Employment Agreement.” EMMC asserts that we “can reasonably infer from the parties’ failure to introduce or rely upon any other provisions of the written Employment Agreement that it is silent regarding the manner and method of wage payment.” 3 line. Dorsey signed an “Employee Code of Conduct and Confidentiality Statement” (Code of Conduct)3 that states in relevant part: As part of my job, I may use, see or hear confidential patient information and confidential organizational information. The information may be spoken, written, on diagnostic equipment, on computer or on tape. . . . I will follow the Code of Conduct and the EMH/EMMC policies when I . . . use . . . [confidential organizational] information. If I am given or select a username and password for use in computers . . . , I will not tell anyone else what they are. My username and password are the same as my signature and when used they mean that I obtained, used or gave out information. I am responsible for all activities if someone else uses my username and password. The Code of Conduct lacks a line for any person other than an employee to sign and is not co-signed by a representative of EMMC. Lastly, Dorsey completed a direct deposit authorization form that enabled EMMC to deposit her wages into her designated bank account at USAA Federal Savings Bank. [¶4] At the time, EMMC used a “Human Resources Information System” called “Lawson” that contained an “employee self-service portal” (ESS portal) by which employees who opted to be paid via direct deposit, including Dorsey, could designate the bank account into which their paychecks would be 3 The trial court refers to this document as “the Statement,” while the parties refer to it as, alternatively, the Code of Conduct and Confidentiality Policy or the Code of Conduct. For clarity and brevity, this opinion refers to that document as the Code of Conduct. 4 deposited. Dorsey was required to use Lawson to designate where her direct deposit should be paid. [¶5] In June 2018, Dorsey and approximately 600 other EMMC employees received a “phishing”4 email at their work email addresses that contained an embedded link. Upon clicking the link, the employee would be routed to a fraudulent ESS portal and prompted to enter their username and password. After doing so, the employee would be routed to a blank screen. Although Dorsey has no specific recollection of receiving or interacting with the phishing email, the court noted that her lack of recall failed to generate a factual issue. EMMC does not contend that Dorsey was at fault in entering her username and password in the ESS portal or in causing change to the designation of a bank account for the direct deposit of her pay. [¶6] Cybercriminals using Dorsey’s illegally obtained credentials changed Dorsey’s designated bank account to have her pay from EMMC deposited into a Green Dot bank account controlled by the cybercriminals rather than into her USAA bank account. An EMMC expert indicated that it was 4 Phishing is defined as “the practice of sending a fraudulent email that appears to be from a legitimate business, as a bank or credit card company, in an attempt to deceive an individual into disclosing personal information, as a password or an account number.” Phishing, Webster’s New World College Dictionary (5th ed. 2016). 5 impossible to show who used Dorsey’s credentials to change the bank account. As a result of the change, EMMC deposited Dorsey’s earned wages for the relevant pay period ($8,432.98) into the Green Dot account. After two other employees notified EMMC that they had not received their expected direct deposits, EMMC investigated and determined that eleven employees, including Dorsey, had their paychecks deposited into bank accounts controlled by the cybercriminals. [¶7] EMMC reported the wage theft to the FBI and its own bank, but only a small portion of Dorsey’s wages ($79.65) was recovered and returned to Dorsey. EMMC refused to issue Dorsey a check for the remaining wages. [¶8] On June 23, 2020, Dorsey filed a three-count complaint against EMMC asserting that EMMC failed to (1) pay her in violation of the wage payment laws, see 26 M.R.S. §§ 621-A to 629-B; (2) pay her minimum wage and overtime, see 26 M.R.S. §§ 664, 670 (2022); and (3) produce certain documents deemed part of her personnel file, see 26 M.R.S. § 631 (2022). Both parties filed motions for summary judgment on July 21, 2021. The court granted Dorsey’s motion on October 26, 2021, and entered final judgment on Count 1 and Count 2 December 21, 2021.5 Count 3 was dismissed by stipulation. 5 In granting summary judgment for Dorsey, the court emphasized that EMMC was not arguing that Dorsey was at fault for the fraudulent redirection of her pay: “To understand EMMC’s defense to 6 [¶9] EMMC timely appealed. 14 M.R.S. § 1851 (2022); M.R. App. P. 2A(a), 2B(a), (c)(1). II. DISCUSSION A. Standard of Review [¶10] “Cross motions for summary judgment neither alter the basic Rule 56 standard, nor warrant the grant of summary judgment per se.” F.R. Carroll, Inc. v. TD Bank, N.A., 2010 ME 115 ¶ 8, 8 A.3d 646 (quotation marks omitted). When reviewing a grant of summary judgment, we consider “only the portions of the record referred to, and the material facts set forth in [M.R. Civ. P. 56(h)] statements.” Id. (quotation marks omitted). We consider the “evidence and any reasonable inferences thereof in the light most favorable to the non-prevailing party to determine whether there is a genuine issue of material fact.” Yankee Pride Transp. & Logistics, Inc. v. UIG, Inc., 2021 ME 65, ¶ 10, 264 A.3d 1248. “A fact is material if it has the potential to affect the outcome of the suit, and a genuine issue of material fact exists when a fact-finder must choose between competing versions of the truth, even if one Dr. Dorsey’s wage claims, it is first necessary to understand what EMMC is not arguing. As EMMC explained at oral argument, EMMC is not arguing that Dr. Dorsey was negligent or otherwise at fault and is thus disentitled to payment of her Wages. EMMC is also not arguing that Dr. Dorsey breached her Employment Agreement with EMMC or otherwise violated an EMMC policy and is thus disentitled to payment of her Wages.” 7 party’s version appears more credible or persuasive.” Id. (quotation marks omitted). If no genuine issue of material fact exists, we “review de novo the trial court’s interpretation and application of the relevant statutes and legal concepts.” Ogden v. Labonville, 2020 ME 133, ¶ 10, 242 A.3d 177 (quotation marks omitted). B. The Wage Payment Laws [¶11] “In interpreting a statute, our single goal is to give effect to the Legislature’s intent in enacting the statute.” Dickau v. Vt. Mut. Ins. Co., 2014 ME 158, ¶ 19, 107 A.3d 621. To achieve that goal, we first look to a statute’s plain language, “taking into account the subject matter and purposes of the statute, and the consequences of a particular interpretation. In determining a statute’s practical operation and potential consequences, we may reject any construction that is inimical to the public interest or creates absurd, illogical, unreasonable, inconsistent, or anomalous results if an alternative interpretation avoids such results.” Id. ¶¶ 19, 21 (quotation marks omitted). Maine’s wage payment laws are remedial statutes that we construe liberally for the benefit of employees. Dir. Bur. of Labor Standards v. Cormier, 527 A.2d 1297, 1300 (Me. 1987). 8 [¶12] Under Maine’s wage payment laws, an “employer is liable to the employee . . . for the amount of unpaid wages.” 26 M.R.S. § 626-A (authorizing the affected employee to initiate an action for unpaid wages). “For purposes of [section 621-A, governing the timely and full payment of wages], ‘direct deposit’ means the transfer of wages through electronic funds transfer directly into an employee’s account in an accredited financial institution designated by the employee.”6 Id. § 621-A(7). [¶13] However, contract law, not the wage payment laws, governs the amount and manner of an employee’s payment. See Richardson v. Winthrop Sch. Dep’t, 2009 ME 109, ¶ 7, 983 A.2d 400 (“Although section 626 creates a statutory right for former employees to seek payment, entitlement to payment is governed solely by the terms of the employment agreement.”); OfficeMax Inc. v. Sousa, 773 F. Supp. 2d 190, 234 (D. Me. 2011). [¶14] The undisputed facts demonstrate that Dorsey’s earned wages for the period in question were $8,432.98. Section 621-A establishes that she is entitled to those wages in full for that two-week pay period and that those wages must be paid at the rate previously established by EMMC. See 26 M.R.S. 6 Title 26 M.R.S. § 621-A(7) (2022) defines “direct deposit” within a subsection prohibiting employees from charging fees for the payment of wages by means of direct deposit. 9 § 621-A(1), (5). While “pay” is undefined by statute, the term “direct deposit” in section 621-A(7) means a payment that is transferred directly into the employee’s designated account, and construing the statute in favor of the employee, we hold that the wage payment laws, by requiring that a direct deposit be into an employee’s account, require actual possession of the funds by the employee. See id. § 621-A(7); Cormier, 527 A.2d at 1300. Because an employer does not “pay” an employee as required by section 621-A unless an employee actually received her wages, EMMC failed to pay Dorsey at the time required by the wage payment statutes because Dorsey never received possession of her wages. [¶15] Here, it is undisputed that Dorsey did not authorize EMMC to pay her salary to the Green Dot account. Cybercriminals, not Dorsey, designated the Green Dot account, an account that Dorsey did not have access to, as the receiving account for Dorsey’s wages. It does not make any difference how the cybercriminals obtained Dorsey’s credentials because it is undisputed in the record that Dorsey did not designate the fraudulent bank account as the depository for her paycheck, the cybercriminals did, and she did not receive her pay in the account that she had designated. 10 [¶16] EMMC argues that it should be entitled to rely on the cybercriminals’ use of Dorsey’s login credentials,7 citing cases where wages were diverted to other recipients. Here, however, Dorsey did not actually make the change to her direct deposit information, in direct contrast to EMMC’s cited cases where the employees themselves actually requested the paycheck diversion. See Schlear v. James Newspapers, Inc., 1998 ME 215, ¶ 4, 717 A.2d 917 (payment was diverted from employee to third party at employee’s request); Brennan v. Veterans Cleaning Serv., Inc., 482 F.2d 1362, 1368-70 (5th Cir. 1973) (wages withheld pursuant to an assignment made by the employee to repay certain amounts to employer); Vazquez v. Tri-State Mgmt. Co., 2002 U.S. Dist. LEXIS 385, at *4, *13 (employee requested paycheck deductions to repay employer for purchasing a car for employee’s use). [¶17] The fact that Dorsey signed the Code of Conduct is also unavailing because the document is not a component of Dorsey’s Employment Agreement, 7 EMMC’s brief argues that “[u]nder the Business Court’s construction of Section 629, . . . there is literally no circumstance in which an employer can rely upon an employee’s objective manifestation of intent. Under the rule formulated by the Business Court, as long as the employee disavows subjective intent and does not personally receive the wages, the employer must pay them again.” The flaw in this argument is that the objective manifestation of intent that resulted in the change of bank accounts was not Dorsey’s but the cybercriminals’. Given EMMC’s acknowledgments that Dorsey was not at fault and that it was EMMC, not Dorsey, that implemented the online method for changing direct deposit information that allowed the fraud to occur, it is consistent with the goals of the statute for the burden of the loss to fall on EMMC rather than Dorsey. 11 it is not supported by consideration, and the Code of Conduct, by its terms, applies only to “confidential patient information and confidential organizational information.” [¶18] Finally, as the trial court emphasized in its ruling, EMMC does not contend that “Dorsey was negligent or otherwise at fault” or in breach of her employment agreement, so neither the court nor we have been called on to decide the effect of an employee’s negligence, breach, or other fault in these circumstances. III. CONCLUSION [¶19] There is no genuine dispute of material fact that EMMC did not deposit Dorsey’s wages into her bank account. By not transferring the money to Dorsey’s account, EMMC failed to “pay” her and thereby violated Maine’s wage payment laws. Dorsey was entitled to summary judgment. The entry is: Judgment affirmed. 12 Daniel R. Strader, Esq., and Katharine I. Rand, Esq. (orally), Pierce Atwood LLP, Portland, for appellants Northern Light Health and Northern Light Eastern Maine Medical Center Peter Mancuso, Esq. (orally), Borealis Law PLLC, Portland, for appellee Deanna Dorsey Business and Consumer Docket docket number BCD-2020-37 FOR CLERKS REFERENCE ONLY
Primary Holding

The Supreme Judicial Court affirmed the summary judgment entered in the business and consumer docket in favor of Employee and the trial court's conclusion that Employer failed to comply with the state's wage payment and minimum wage laws, holding that the trial court did not err.


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