Prest v. Louisiana Citizens Property Insurance Corp.
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In October 2003, insurance agency Plaintiff Kennedy, Lewis, Renton & Associates, Inc. ("KLR"), secured a property insurance policy with Louisiana Citizens Property Insurance Corporation ("Citizens") for Plaintiff Kirk Prest on property located in Boothville, Plaquemines Parish. Hurricane Ivan damaged Plaintiffs' buildings in 2004. Plaintiffs subsequently made repairs and undertook new construction on the property insured by Citizens. Because they were penalized for being underinsured for their losses in Hurricane Ivan, Plaintiffs wanted to ensure their property was properly covered by sufficient amounts of insurance in the future. The total amount of insurance coverage on the property was $350,000. As each phase of reconstruction and expansion was completed, Plaintiffs requested increased coverage on their buildings. There was a mistake on the form sent requesting increased coverage, in that the words "renew policy" were typed in rather than "increasing coverage." However, the comments immediately below correctly described the increased amounts of coverage on the buildings requested by the policy holder. Hurricane Katrina hit southeast Louisiana on August 29, 2005, eleven days after an August 2005 policy change request. At that time, Plaintiffs believed they had a total of $540,000 in insurance coverage on their property. The KMR insurance agent assisting Plaintiffs in requesting the coverage increases also believed Plaintiffs had coverage in that amount. In May 2006, Citizens sent a letter to Plaintiffs, advising them the policy had been reviewed and the requested increases in the policy limits would not be honored. According to Citizens, Plaintiffs only had the original $350,000 worth of coverage on their property. Plaintiffs filed suit against Citizens, seeking payment of the full policy amounts, including the amount of the requested coverage increases, attorney fees and penalties. In the alternative, Plaintiffs also sought recovery from KLR. After engaging in pretrial discovery, Plaintiffs and Citizens entered into a settlement agreement in late 2008. Without admitting liability, Citizens settled the claims against it for a total of $540,000 from Citizens. After trial on the merits against KLR, the trial court rendered judgment in favor of Plaintiffs, finding KLR was negligent in its handling of its clients' requests for coverage increases. KLR appealed both the finding of liability and the award of damages. The appellate court agreed with the trial court's finding of negligence in part, holding there was manifest error in the trial court's finding the insurance agency failed to exercise reasonable diligence with regard to a July 2005 request for increased coverage. The Supreme Court granted KLR's writ, primarily to determine the correctness of the trial court's award of general damages. After review, the Supreme Court found that the trial court abused its discretion in awarding general damages and reversed that portion of the damage award.
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