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SUPREME COURT OF THE UNITED STATES
_________________
No. 10–948
_________________
COMPUCREDIT CORPORATION, et al.,
PETITIONERS v. WANDA GREENWOOD et al.
on writ of certiorari to the united states
court of appeals for the ninth circuit
[January 10, 2012]
Justice Scalia
delivered the opinion of the Court.
We consider whether the
Credit Repair Organizations Act (CROA), 15 U. S. C. §1679
et seq., precludes enforcement of an arbitration agreement in a
lawsuit alleging violations of that Act.
I
Respondents are
individuals who applied for and received an Aspire Visa credit card
marketed by petitioner CompuCredit Corporation and issued by
Columbus Bank and Trust, now a division of petitioner Synovus Bank.
In their applications they agreed to be bound by a provision which
read: “Any claim, dispute or controversy (whether in contract,
tort, or otherwise) at any time arising from or relating to your
Account, any transferred balances or this Agreement (collectively,
‘Claims’), upon the election of you or us, will be resolved by
binding arbitration . . . .” App. 62.
In 2008, respondents
filed a class-action complaint against CompuCredit and Columbus in
the United States District Court for the Northern District of
California, alleging, as relevant here, violations of the CROA. The
claims largely involved the defendants’ allegedly misleading
representation that the credit card could be used to rebuild poor
credit and their assessment of multiple fees upon opening of the
accounts, which greatly reduced the advertised credit limit.
The District Court
denied the defendants’ motion to compel arbitration of the claims,
concluding that “Congress intended claims under the CROA to be
non-arbitrable.” 617 F. Supp. 2d 980, 988 (2009). A panel of
the United States Court of Appeals for the Ninth Circuit affirmed,
Judge Tashima dissenting. 615 F. 3d 1204 (2010). We granted
certiorari, 563 U. S. ___ (2011).
II
The background law
governing the issue before us is the Federal Arbitration Act (FAA),
9 U. S. C. §1 et seq., enacted in 1925 as a response to
judicial hostility to arbitration. AT&T Mobility LLC v.
Concepcion, 563 U. S. ___, ___ (2011) (slip op., at 4). As
relevant here, the FAA provides:
“A written
provision in any maritime transaction or a contract evidencing a
transaction involving commerce to settle by arbitration a
controversy thereafter arising out of such contract or transaction
. . . shall be valid, irrevocable, and enforceable, save
upon such grounds as exist at law or in equity for the revocation
of any contract.” 9 U. S. C. §2.
This provision establishes “a liberal federal
policy favoring arbitration agreements.” Moses H. Cone Memorial
Hospital v. Mercury Constr. Corp., 460 U. S. 1, 24 (1983) .
See also, e.g., Concepcion, supra, at __ (slip op., at 4); Gilmer
v. Interstate/Johnson Lane Corp., 500 U. S. 20, 25 (1991) . It
requires courts to enforce agreements to arbitrate according to
their terms. See Dean Witter Reynolds Inc. v. Byrd, 470 U. S.
213, 221 (1985) . That is the case even when the claims at issue
are federal statutory claims, unless the FAA’s mandate has been
“overridden by a contrary congressional command.” Shearson/American
Express Inc. v. McMahon, 482 U. S. 220, 226 (1987) . See also
Mitsubishi Motors Corp. v. Soler Chrysler-Plymouth, Inc., 473
U. S. 614, 628 (1985) . Respondents contend that the CROA
contains such a command.
That statute regulates
the practices of credit repair organizations, defined as certain
entities that offer services for the purpose of “(i) improving any
consumer’s credit record, credit history, or credit rating; or (ii)
providing advice or assistance to any consumer with regard to any
activity or service described in clause (i).” [
1 ] 15 U. S. C. §1679a(3). In its
principal substantive provisions, the CROA prohibits certain
practices, §1679b, establishes certain requirements for contracts
with consumers, §1679d, and gives consumers a right to cancel,
§1679e. Enforcement is achieved through the Act’s provision of a
private cause of action for violation, §1679g, as well as through
federal and state administrative enforcement, §1679h.
III
Like the District
Court and the Ninth Circuit, respondents focus on the CROA’s
disclosure and nonwaiver provisions. The former, which is
reproduced in full in the Appendix, infra, sets forth a statement
that the credit re-pair organization must provide to the consumer
before any contract is executed. §1679c(a). One sentence of that
required statement reads, “ ‘You have a right to sue a credit
repair organization that violates the Credit Repair Organization
Act.’ ” The Act’s nonwaiver provision states, “Any waiver by
any consumer of any protection provided by or any right of the
consumer under this subchapter— (1) shall be treated as void; and
(2) may not be enforced by any Federal or State court or any other
person.” §1679f(a).
The Ninth Circuit
adopted the following line of reasoning, urged upon us by
respondents here: The disclosure provision gives consumers the
“right to sue,” which “clearly involves the right to bring an
action in a court of law.” 615 F. 3d, at 1208. Because the
nonwaiver provision prohibits the waiver of “any right of the
consumer under this subchapter,” the arbitration agreement—which
waived the right to bring an action in a court of law—cannot be
enforced. Id., at 1214.
The flaw in this
argument is its premise: that the disclosure provision provides
consumers with a right to bring an action in a court of law. It
does not. Rather, it imposes an obligation on credit repair
organizations to supply consumers with a specific statement set
forth (in quotation marks) in the statute. The only consumer right
it creates is the right to receive the statement, which is meant to
describe the consumer protections that the law elsewhere provides.
The statement informs consumers, for instance, that they can
dispute the accuracy of information in their credit file and that
“ ‘[t]he credit bureau must then reinvestigate and modify or
remove inaccurate or incomplete information.’ ” 15
U. S. C. §1679c(a). That description is derived from
§1681i(a), which sets out in great detail the procedures to be
followed by a credit bureau in the event of challenges to the
accuracy of its information. Similarly, the required statement
informs consumers that they may “ ‘cancel your contract with
any credit repair organization for any reason within 3 business
days from the date you signed it’ ”—the right created and set
forth in more detail in §1679e. And the “right to sue” language
describes the consumer’s right to enforce the credit repair
organization’s “liab[ility]” for “fail[ure] to comply with any
provision of this subchapter” provided for in §1679g(a). [
2 ] Thus, con-trary to the dissent’s
assertion, our interpretation does not “[r]educ[e] the required
disclosure to insignificance,” post, at 6. The disclosure provision
informs consumers of their right to enforce liability for any
failure to conform to the statute—information they might otherwise
not possess. It is the dissent’s interpretation that effectively
reduces a portion of the CROA to a nullity. Interpreting the “right
to sue” language in §1679c(a) to “create” a right to sue in court
not only renders it strikingly out of place in a section that is
otherwise devoted to giving the consumer notice of rights created
elsewhere; it also renders the creation of the “right to sue”
elsewhere superfluous.
Respondents suggest
that the CROA’s civil-liability pro-vision, §1679g (set forth in
full in the Appendix, infra), demonstrates that the Act provides
consumers with a “right” to bring an action in court. They cite the
provision’s repeated use of the terms “action,” “class action,” and
“court”—terms that they say call to mind a judicial proceeding.
These references cannot do the heavy lifting that respondents
assign them. It is utterly commonplace for statutes that create
civil causes of action to describe the details of those causes of
action, including the relief available, in the context of a court
suit. If the mere formulation of the cause of action in this
standard fashion were sufficient to establish the “contrary
congressional com- mand” overriding the FAA, McMahon, supra, at
226, valid arbitration agreements covering federal causes of action
would be rare indeed. But that is not the law. In Gilmer we
enforced an arbitration agreement with respect to a cause of action
created by the Age Discrimination in Employment Act of 1967 (ADEA)
which read, in part: “Any person aggrieved may bring a civil action
in any court of competent jurisdiction for such legal or equitable
relief as will effectuate the purposes of this chapter.” 29
U. S. C. §626(c)(1). In McMahon we enforced an
arbitration agreement with respect to a cause of action created by
a provision of the Racketeer Influenced and Corrupt Organizations
Act (RICO) which read, in part: “Any person injured in his business
or property by reason of a violation of section 1962 of this
chapter may sue therefor in any appropriate United States district
court and shall recover threefold the damages he sustains and the
cost of the suit . . . .” 18 U. S. C.
§1964(c). And in Mitsubishi Motors we enforced an arbitration
agreement with respect to a cause of action created by a provision
of the Clayton Act which read, in part: “[A]ny person who shall be
injured in his business or property by reason of anything forbidden
in the antitrust laws may sue therefor in any district court of the
United States . . . and shall recover threefold the
damages by him sustained, and the cost of suit, including a
reasonable attorney’s fee.” 15 U. S. C. §15(a). Thus, we
have repeatedly recognized that contractually required arbitration
of claims satisfies the statutory prescription of civil liability
in court. See Gilmer, 500 U. S., at 28; McMahon, 482
U. S., at 240; Mitsubishi Motors, 473 U. S., at 637. To
be sure, none of the statutes described above contained a nonwaiver
provision, as the statute before us does. But if a cause-of-action
provision mentioning judicial enforcement does not create a right
to initial judicial enforcement, the waiver of initial judicial
enforcement is not the waiver of a “right of the consumer,”
§1679f(a). It takes a considerable stretch to regard the nonwaiver
provision as a “congressional command” that the FAA shall not
apply. [
3 ]
Moreover, if one
believes that §1679g’s contemplation of court suit (combined with
§1679f(a)) establishes a nonwaiv-able right to initial judicial
enforcement, one must also believe that it establishes a
nonwaivable right to initial judicial enforcement in any competent
judicial tribunal, since it contains no limitation. We think it
clear, however, that this mere “contemplation” of suit in any
competent court does not guarantee suit in all competent courts,
disabling the parties from adopting a reasonable forum-selection
clause. And just as the contemplated availability of all judicial
forums may be reduced to a single forum by contractual
specification, so also can the contemplated availability of
judicial action be limited to judicial action compelling or
reviewing initial arbitral adjudication. The parties remain free to
specify such matters, so long as the guarantee of §1679g—the
guarantee of the legal power to impose liability—is preserved.
Respondents and the
dissent maintain that if the CROA does not create a right to a
judicial forum, then the disclosure provision effectively requires
that credit repair organizations mislead consumers. We think not.
The disclosure provision is meant to describe the law to consumers
in a manner that is concise and comprehensible to the layman—which
necessarily means that it will be imprecise. The required statement
says, for example, that the CROA “ ‘prohibits deceptive
practices by credit repair organiza- tions,’ ” 15
U. S. C. §1679c(a). This is in some respects an
overstatement, and in some respects an understatement, of the
“Prohibited practices” set forth in §1679b. It would include, for
example, deception apart from “the offer or sale of the services of
the credit repair organization,” §1679b(a)(4). Yet we would not
hold, in order to prevent the required statement from being
“misleading,” that a consumer has a right to be protected from
deceptive practices beyond those actually covered by §1679b. So
also with respect to the statement’s description of a “right to
sue.” This is a colloquial method of communicating to consumers
that they have the legal right, enforceable in court, to recover
damages from credit repair organizations that violate the CROA. We
think most consumers would understand it this way, without regard
to whether the suit in court has to be preceded by an arbitration
proceeding. Leaving that possibility out may be imprecise, but it
is not misleading—and certainly not so misleading as to demand, in
order to avoid that result, reading the statute to contain a
guaranteed right it does not in fact contain.
IV
At the time of the
CROA’s enactment in 1996, arbitration clauses in contracts of the
type at issue here were no rarity. Quite the contrary, the early
1990’s saw the increased use of arbitration clauses in consumer
contracts generally, and in financial services contracts in
particular. See Ware, Arbitration and Unconscionability After
Doctor’s Associates, Inc. v. Casarotto, 31 Wake Forest L. Rev.
1001, 1001, and n. 3 (1996); J. Shimabukuro, Congressional
Research Service Report for Congress, The Federal Arbitration Act:
Background and Recent Developments 1 (2002).
Had Congress meant to
prohibit these very common provisions in the CROA, it would have
done so in a manner less obtuse than what respondents suggest. When
it has restricted the use of arbitration in other contexts, it has
done so with a clarity that far exceeds the claimed indications in
the CROA. See, e.g., 7 U. S. C. §26(n)(2) (2006 ed.,
Supp. IV) (“No predispute arbitration agreement shall be valid
or enforceable, if the agreement requires arbitration of a dispute
arising under this section”); 15 U. S. C. §1226(a)(2)
(2006 ed.) (“Notwithstanding any other provision of law, whenever a
motor vehicle franchise contract provides for the use of
arbitration to resolve a controversy arising out of or relating to
such contract, arbitration may be used to settle such controversy
only if after such controversy arises all parties to such
controversy consent in writing to use arbitration to settle such
controversy”); cf. 12 U. S. C. §5518(b) (2006 ed.,
Supp. IV) (granting authority to the newly created Consumer
Financial Protection Bureau to regulate predispute arbitration
agreements in contracts for consumer financial products or
services). [
4 ] That Congress
would have sought to achieve the same result in the CROA through
combination of the nonwaiver provision with the “right to sue”
phrase in the disclosure provision, and the references to “action”
and “court” in the description of damages recoverable, is
unlikely.
* * *
Because the CROA is
silent on whether claims under the Act can proceed in an arbitrable
forum, the FAA requires the arbitration agreement to be enforced
according to its terms. The judgment of the Ninth Circuit is
reversed, and the case is remanded for further proceedings
consistent with this opinion.
It is so ordered.
APPENDIX
Section 1679c provides:
“(a) Disclosure required
“Any credit repair
organization shall provide any consumer with the following written
statement before any contract or agreement between the consumer and
the credit repair organization is executed:
“ ‘Consumer Credit File Rights Under
State and Federal Law
“ ‘You have a
right to dispute inaccurate information in your credit report by
contacting the credit bureau directly. However, neither you nor any
‘credit repair’ company or credit repair organization has the right
to have accurate, current, and verifiable information removed from
your credit report. The credit bureau must remove accurate,
negative information from your report only if it is over 7 years
old. Bankruptcy information can be reported for 10 years.
“ ‘You have a
right to obtain a copy of your credit report from a credit bureau.
You may be charged a reasonable fee. There is no fee, however, if
you have been turned down for credit, employment, insurance, or a
rental dwelling because of information in your credit report within
the preceding 60 days. The credit bureau must provide someone to
help you interpret the information in your credit file. You are
entitled to receive a free copy of your credit report if you are
unemployed and intend to apply for employment in the next 60 days,
if you are a recipient of public welfare assistance, or if you have
reason to believe that there is inaccurate information in your
credit report due to fraud.
“ ‘You have a
right to sue a credit repair organiza- tion that violates the
Credit Repair Organization Act. This law prohibits deceptive
practices by credit repair organizations.
“ ‘You have the
right to cancel your contract with any credit repair organization
for any reason within 3 business days from the date you signed
it.
“ ‘Credit bureaus
are required to follow reasonable procedures to ensure that the
information they report is accurate. However, mistakes may
occur.
“ ‘You may, on
your own, notify a credit bureau in writing that you dispute the
accuracy of information in your credit file. The credit bureau must
then reinvestigate and modify or remove inaccurate or incomplete
information. The credit bureau may not charge any fee for this
service. Any pertinent information and copies of all documents you
have concerning an error should be given to the credit bureau.
“ ‘If the credit
bureau’s reinvestigation does not resolve the dispute to your
satisfaction, you may send a brief statement to the credit bureau,
to be kept in your file, explaining why you think the record is
inaccurate. The credit bureau must include a summary of your
statement about disputed information with any report it issues
about you.
“ ‘The Federal
Trade Commission regulates credit bureaus and credit repair
organizations. For more information contact:
“ ‘The Public Reference Branch
“ ‘Federal Trade Commission
“ ‘Washington, D. C. 20580’.
“(b) Separate statement requirement
“The written statement
required under this section shall be provided as a document which
is separate from any written contract or other agreement between
the credit repair organization and the consumer or any other
written material provided to the consumer.
“(c) Retention of compliance records
“(1) In general
“The credit repair
organization shall maintain a copy of the statement signed by the
consumer acknowledging receipt of the statement.
“(2) Maintenance for 2 years
“The copy of any
consumer’s statement shall be maintained in the organization’s
files for 2 years after the date on which the statement is signed
by the consumer.”
* * *
Section 1679g provides:
“(a) Liability established
“Any person who fails
to comply with any provision of this subchapter with respect to any
other person shall be liable to such person in an amount equal to
the sum of the amounts determined under each of the following
paragraphs:
“(1) Actual damages
“The greater of—
“(A) the amount of any
actual damage sustained by such person as a result of such failure;
or
“(B) any amount paid by
the person to the credit repair organization.
“(2) Punitive
damages
“(A) Individual
actions
“In the case of any
action by an individual, such additional amount as the court may
allow.
“(B) Class actions
“In the case of a class
action, the sum of—
“(i) the aggregate of
the amount which the court may allow for each named plaintiff;
and
“(ii) the aggregate of
the amount which the court may allow for each other class member,
without regard to any minimum individual recovery.
“(3) Attorneys’
fees
“In the case of any
successful action to enforce any liability under paragraph (1) or
(2), the costs of the action, together with reasonable attorneys’
fees.
“(b) Factors to be considered in awarding
punitive damages
“In determining the
amount of any liability of any credit repair organization under
subsection (a)(2) of this section, the court shall consider, among
other relevant factors—
“(1) the frequency and
persistence of noncompliance by the credit repair organization;
“(2) the nature of the
noncompliance;
“(3) the extent to
which such noncompliance was intentional; and
“(4) in the case of any
class action, the number of consumers adversely affected.”