Petitioner, a member of the Kentucky Bar, applied to that
State's Attorneys Advertising Commission for approval of a letter
that he proposed to send "to potential clients who have had a
foreclosure suit filed against them," which,
inter alia,
advised the client that "you may be about to lose your home," that
"[f]ederal law may allow you to . . . ORDE[R] your creditor to
STOP," that "you may call my office . . . for FREE information,"
and that "[i]t may surprise you what I may be able to do for you."
Although the Commission did not find the letter false or
misleading, it declined to approve it on the ground that a
then-existing Kentucky Supreme Court Rule prohibited the mailing or
delivery of written advertisements "precipitated by a specific
event . . . involving or relating to the addressee . . . as
distinct from the general public." Nevertheless, the Commission
registered its view that the Rule violated the First Amendment
under
Zauderer v. Office of Disciplinary Counsel of Supreme
Court of Ohio, 471 U. S. 626, and
recommended its amendment by the State Supreme Court. Petitioner
then sought an advisory opinion as to the Rule's validity from the
State Bar Association's Ethics Committee, which upheld the Rule as
consistent with Rule 7.3 of the American Bar Association's Model
Rules of Professional Conduct. On review of the advisory opinion,
the State Supreme Court held that
Zauderer compelled the
State Rule's deletion, and replaced it with Rule 7.3, which also
prohibits targeted, direct-mail solicitation by lawyers for
pecuniary gain, without a particularized finding that the
solicitation is false or misleading. The court did not specify
either the precise infirmity in the State Rule, or how Rule 7.3
cured it.
Held: The judgment is reversed, and the case is
remanded.
726
S.W.2d 299, reversed and remanded.
JUSTICE BRENNAN delivered the opinion of the Court as to Parts I
and II, concluding that a State may not, consistent with the First
and Fourteenth Amendments, categorically prohibit lawyers from
soliciting business for pecuniary gain by sending truthful and
nondeceptive letters to potential clients known to face particular
legal problems. Such advertising is constitutionally protected
commercial speech, which may be restricted only in the service of a
substantial governmental interest, and only through means that
directly advance that interest.
Zauderer, supra. Moreover,
this Court's lawyer advertising cases have never distinguished
Page 486 U. S. 467
among various modes of written advertising to the general
public, as is recognized by Rule 7.3's exemption for
advertising
"distributed generally to persons not known to need [the
particular] legal services . . but who are so situated that they
might in general find such services useful."
The court below disapproved petitioner's letter solely on the
basis of its failure to qualify for this exemption, analogizing to
Ohralik v. Ohio State Bar Assn., 436 U.
S. 447, for the proposition that targeted, direct-mail
solicitation by a trained lawyer to a potential client
"overwhelmed" by his legal troubles, and therefore having an
"impaired capacity for good judgment," creates a serious potential
for undue influence. However, respondent's reliance on
Ohralik, which held that a State could categorically ban
all in-person solicitation, is misplaced, since the two factors
underlying that decision -- the strong possibility of improper
lawyer conduct and the improbability of effective regulation -- are
much less a risk in the targeted, direct-mail solicitation context.
The recipient of such advertising is not faced with the coercive
presence of a trained advocate or the pressure for an immediate
yes-or-no answer to the representation offer, but can simply put
the letter aside to be considered later, ignored, or discarded.
Moreover, although a personalized letter does present increased
risks of isolated abuses or mistakes, these can be regulated and
minimized by requiring the lawyer to file the letter with a state
agency having authority to supervise mailings and penalize actual
abuses. Scrutiny of targeted solicitation letters will not be
appreciably less reliable than scrutiny of other advertisements,
since the reviewing agency can require the lawyer to prove or
verify any fact stated, or explain how it was discovered, or
require that the letter be labeled as an advertisement, or that it
tell the reader how to report inaccurate or misleading matters.
That an agency reviewing such letters might have more work than one
that does not simply does not outweigh the importance of the free
flow of commercial information. Pp.
486 U. S.
472-478.
JUSTICE BRENNAN, joined by JUSTICE MARSHALL, JUSTICE BLACKMUN,
and JUSTICE KENNEDY, concluded in Part III that, although the
validity of Rule 7.3 does not turn on whether petitioner's letter
itself exhibited any of the evils at which the Rule was directed,
respondent's contention that the letter is particularly
overreaching, and therefore unworthy of First Amendment protection,
must be addressed, since the Amendment's overbreadth doctrine does
not apply to professional advertising. However, although the
letter's liberal use of underscored, uppercase letters and its
inclusion of subjective predictions of client satisfaction might
catch the recipient's attention more than would a bland statement
of purely objective facts in small type, the letter presents no
risk of overreaching comparable to that of a lawyer engaged in
face-to-face solicitation. In light of the First Amendment's
protection, a State
Page 486 U. S. 468
may claim no substantial interest in restricting truthful and
nondeceptive lawyer solicitations to those least likely to be read
by the recipient. Moreover, the State may not absolutely ban
certain types of potentially misleading information if the
information may also be presented in a nondeceptive way, or impose
a more particularized restriction unless it asserts, as respondent
has not done in this case, a valid substantial interest that such a
restriction would directly advance. Although a letter may be so
misleading as to warrant restriction if it unduly emphasizes
trivial or relatively uninformative facts or offers overblown
assurances of client satisfaction, respondent has not argued such
defects here. Such arguments may be raised and considered on
remand. Pp.
486 U. S.
478-480.
BRENNAN, J., announced the judgment of the Court and delivered
the opinion of the Court with respects to Parts I and II, in which
WHITE, MARSHALL, BLACKMUN, STEVENS, and KENNEDY, JJ., joined, and
an opinion with respect to Part III, in which MARSHALL, BLACKMUN,
and KENNEDY, JJ., joined. WHITE, J., filed an opinion concurring in
part and dissenting in part, in which STEVENS, J., joined,
post, p.
486 U. S. 480.
O'CONNOR, J., filed a dissenting opinion, in which REHNQUIST, C.J.,
and SCALIA, J., joined,
post, p.
486 U. S.
480.
JUSTICE BRENNAN announced the judgment of the Court and
delivered the opinion of the Court as to Parts I and II and an
opinion as to Part III in which JUSTICE MARSHALL, JUSTICE BLACKMUN,
and JUSTICE KENNEDY join.
This case presents the issue whether a State may, consistent
with the First and Fourteenth Amendments, categorically prohibit
lawyers from soliciting legal business for pecuniary gain by
sending truthful and nondeceptive letters to potential clients
known to face particular legal problems.
Page 486 U. S. 469
I
In 1985, petitioner, a member of Kentucky's integrated Bar
Association,
see Ky.Sup.Ct.Rule 3.030 (1988), applied to
the Kentucky Attorneys Advertising Commission [
Footnote 1] for approval of a letter that he
proposed to send "to potential clients who have had a foreclosure
suit filed against them." The proposed letter read as follows:
"It has come to my attention that your home is being foreclosed
on. If this is true, you may be about to lose your home. Federal
law may allow you to keep your home by
ORDERING your
creditor [
sic] to STOP and give you more time to pay
them."
"You may call my office anytime from 8:30 a.m. to 5:00 p.m. for
FREE information on how you can keep your home."
"Call
NOW, don't wait. It may surprise you what I may
be able to do for you. Just call and tell me that you got this
letter. Remember it is
FREE, there is
NO charge
for calling."
The Commission did not find the letter false or misleading.
Nevertheless, it declined to approve petitioner's proposal on the
ground that a then-existing Kentucky Supreme Court rule prohibited
the mailing or delivery of written advertisements "precipitated by
a specific event or occurrence involving or relating to the
addressee or addressees as distinct
Page 486 U. S. 470
from the general public." Ky.Sup.Ct.Rule 3.135(5)(b)(i).
[
Footnote 2] The Commission
registered its view that Rule 3.135(5)(b)(i)'s ban on targeted,
direct-mail advertising violated the First Amendment --
specifically the principles enunciated in
Zauderer v. Office of
Disciplinary Counsel of Supreme Court of Ohio, 471 U.
S. 626 (1985) -- and recommended that the Kentucky
Supreme Court amend its rules.
See App. to Pet. for Cert.
11a-15a. Pursuing the Commission's suggestion, petitioner
petitioned the Committee on Legal Ethics (Ethics Committee) of the
Kentucky Bar Association for an advisory opinion as to the Rule's
validity.
See Ky.Sup.Ct.Rule 3.530; n. 1,
supra.
Like the Commission, the Ethics Committee, in an opinion formally
adopted by the Board of Governors of the Bar Association, did not
find the proposed letter false or misleading, but nonetheless
upheld Rule 3.135(5)(b)(i) on the ground that it was consistent
with Rule 7.3 of the American Bar Association's Model Rules of
Professional Conduct (1984). App. to Pet. for Cert. 9a.
On review of the Ethics Committee's advisory opinion, the
Kentucky Supreme Court felt "compelled by the decision in
Zauderer to order [Rule 3.135(5)(b)(i)] deleted,"
726
S.W.2d 299, 300 (1987), and replaced it with the ABA's Rule
7.3, which provides in its entirety:
"A lawyer may not solicit professional employment from a
prospective client with whom the lawyer has no family or prior
professional relationship, by mail, in-person or otherwise, when a
significant motive for the lawyer's doing so is the lawyer's
pecuniary gain. The term 'solicit' includes contact in person, by
telephone or
Page 486 U. S. 471
telegraph, by letter or other writing, or by other communication
directed to a specific recipient, but does not include letters
addressed or advertising circulars distributed generally to persons
not known to need legal services of the kind provided by the lawyer
in a particular matter, but who are so situated that they might in
general find such services useful."
726 S.W.2d at 301 (quoting ABA, Model Rule of Professional
Conduct 7.3 (1984)). The court did not specify either the precise
infirmity in Rule 3.135(5)(b)(i), or how Rule 7.3 cured it. Rule
7.3, like its predecessor, prohibits targeted, direct-mail
solicitation by lawyers for pecuniary gain, without a
particularized finding that the solicitation is false or
misleading. We granted certiorari to resolve whether such a blanket
prohibition is consistent with the First Amendment, made applicable
to the States through the Fourteenth Amendment, 484 U.S. 814
(1987), and now reverse. [
Footnote
3]
Page 486 U. S. 472
II
Lawyer advertising is in the category of constitutionally
protected commercial speech.
See Bates v. State Bar of
Arizona, 433 U. S. 350
(1977). The First Amendment principles governing state regulation
of lawyer solicitations for pecuniary gain are by now familiar:
"Commercial speech that is not false or deceptive and does not
concern unlawful activities . . . may be restricted only in the
service of a substantial governmental interest, and only through
means that directly advance that interest."
Zauderer, supra, at
471 U. S. 638
(citing
Central Hudson Gas & Electric Corp. v. Public
Service Comm'n of New York, 447 U. S. 557,
447 U. S. 566
(1980)). Since state regulation of commercial speech "may extend
only as far as the interest it serves,"
Central Hudson,
supra, at 565, state rules that are designed to prevent the
"potential for deception and confusion . . . may be no broader than
reasonably necessary to prevent the" perceived evil.
In re
R.M.J., 455 U. S. 191,
455 U. S. 203
(1982).
In
Zauderer, application of these principles required
that we strike an Ohio rule that categorically prohibited
solicitation of legal employment for pecuniary gain through
advertisements containing information or advice, even if truthful
and nondeceptive, regarding a specific legal problem. We
distinguished written advertisements containing such information or
advice from in-person solicitation by lawyers for profit, which we
held in
Ohralik v. Ohio State Bar Assn., 436 U.
S. 447 (1978), a State may categorically ban. The
"unique features of in-person solicitation by lawyers [that]
justified a prophylactic rule prohibiting lawyers from engaging in
such solicitation for pecuniary gain,"
we observed, are "not present" in the context of written
advertisements.
Zauderer, 471 U.S. at
471 U. S.
641-642.
Page 486 U. S. 473
Our lawyer advertising cases have never distinguished among
various modes of written advertising to the general public.
See, e.g., Bates, supra, (newspaper advertising);
id. at
433 U. S. 372,
n. 26 (equating advertising in telephone directory with newspaper
advertising);
In re R. M. J., supra, (mailed announcement
cards treated same as newspaper and telephone directory
advertisements). Thus, Ohio could no more prevent
Zauderer
from mass-mailing to a general population his offer to represent
women injured by the Dalkon Shield than it could prohibit his
publication of the advertisement in local newspapers. Similarly, if
petitioner's letter is neither false nor deceptive, Kentucky could
not constitutionally prohibit him from sending at large an
identical letter opening with the query, "Is your home being
foreclosed on?," rather than his observation to the targeted
individuals that "It has come to my attention that your home is
being foreclosed on." The drafters of Rule 7.3 apparently
appreciated as much, for the Rule exempts from the ban "letters
addressed or advertising circulars distributed generally to persons
. . . who are so situated that they might in general find such
services useful."
The court below disapproved petitioner's proposed letter solely
because it targeted only persons who were "known to need [the]
legal services" offered in his letter, 726 S.W.2d at 301, rather
than the broader group of persons "so situated that they might in
general find such services useful." Generally, unless the
advertiser is inept, the latter group would include members of the
former. The only reason to disseminate an advertisement of
particular legal services among those persons who are "so situated
that they might in general find such services useful" is to reach
individuals who actually "need legal services of the kind provided
[and advertised] by the lawyer." But the First Amendment does not
permit a ban on certain speech merely because it is more efficient;
the State may not constitutionally ban a particular letter on
the
Page 486 U. S. 474
theory that to mail it only to those whom it would most interest
is somehow inherently objectionable.
The court below did not rely on any such theory.
See
also Brief for Respondent 37 (conceding that "targeted
direct-mail
advertising" -- as distinguished from
"
solicitation" -- "is constitutionally protected")
(emphasis in original). Rather, it concluded that the State's
blanket ban on all targeted, direct-mail solicitation was
permissible because of the "serious potential for abuse inherent in
direct solicitation by lawyers of potential clients known to need
specific legal services." 726 S.W.2d at 301. By analogy to
Ohralik, the court observed:
"Such solicitation subjects the prospective client to pressure
from a trained lawyer in a direct personal way. It is entirely
possible that the potential client may feel overwhelmed by the
basic situation which caused the need for the specific legal
services, and may have seriously impaired capacity for good
judgment, sound reason and a natural protective self-interest. Such
a condition is full of the possibility of undue influence,
overreaching and intimidation."
726 S.W.2d at 301. Of course, a particular potential client will
feel equally "overwhelmed" by his legal troubles, and will have the
same "impaired capacity for good judgment" regardless of whether a
lawyer mails him an untargeted letter or exposes him to a newspaper
advertisement -- concededly constitutionally protected activities
-- or instead mails a targeted letter. The relevant inquiry is not
whether there exist potential clients whose "condition" makes them
susceptible to undue influence, but whether the mode of
communication poses a serious danger that lawyers will exploit any
such susceptibility.
Cf. Ohralik, supra, at
436 U. S. 470
(MARSHALL, J., concurring in part and concurring in judgment)
("What is objectionable about Ohralik's behavior here is not so
much that he solicited business for himself, but rather the
circumstances in which he
Page 486 U. S. 475
performed that solicitation and the means by which he
accomplished it").
Thus, respondent's facile suggestion that this case is merely
"
Ohralik in writing" misses the mark. Brief for Respondent
10. In assessing the potential for overreaching and undue
influence, the mode of communication makes all the difference. Our
decision in
Ohralik that a State could categorically ban
all in-person solicitation turned on two factors. First was our
characterization of face-to-face solicitation as "a practice rife
with possibilities for overreaching, invasion of privacy, the
exercise of undue influence, and outright fraud."
Zauderer, 471 U.S. at
471 U. S. 641.
See Ohralik, 436 U.S. at
436 U. S.
457-458,
436 U. S.
464-465. Second, "unique . . . difficulties,"
Zauderer, supra, at
471 U. S. 641,
would frustrate any attempt at state regulation of in-person
solicitation short of an absolute ban because such solicitation is
"not visible or otherwise open to public scrutiny."
Ohralik, 436 U.S. at
436 U. S. 466.
See also ibid. ("[I]n-person solicitation would be
virtually immune to effective oversight and regulation by the State
or by the legal profession") (footnote omitted). Targeted,
direct-mail solicitation is distinguishable from the in-person
solicitation in each respect.
Like print advertising, petitioner's letter -- and targeted,
direct-mail solicitation generally -- "poses much less risk of
overreaching or undue influence" than does in-person solicitation,
Zauderer, 471 U.S. at
471 U. S. 642.
Neither mode of written communication involves "the coercive force
of the personal presence of a trained advocate" or the "pressure on
the potential client for an immediate yes-or-no answer to the offer
of representation."
Ibid. Unlike the potential client with
a badgering advocate breathing down his neck, the recipient of a
letter and the "reader of an advertisement . . . can
effectively avoid further bombardment of [his] sensibilities
simply by averting [his] eyes,'" Ohralik, supra, at
436 U. S. 465,
n. 25 (quoting Cohen v. California, 403 U. S.
15, 403 U. S. 21
(1971)). A letter, like a printed advertisement (but unlike a
lawyer), can
Page 486 U. S. 476
readily be put in a drawer to be considered later, ignored, or
discarded. In short, both types of written solicitation
"conve[y] information about legal services [by means] that [are]
more conducive to reflection and the exercise of choice on the part
of the consumer than is personal solicitation by an attorney."
Zauderer, supra, at
471 U. S. 642.
Nor does a targeted letter invade the recipient's privacy any more
than does a substantively identical letter mailed at large. The
invasion, if any, occurs when the lawyer discovers the recipient's
legal affairs, not when he confronts the recipient with the
discovery.
Admittedly, a letter that is personalized (not merely targeted)
to the recipient presents an increased risk of deception,
intentional or inadvertent. It could, in certain circumstances,
lead the recipient to overestimate the lawyer's familiarity with
the case, or could implicitly suggest that the recipient's legal
problem is more dire than it really is.
See Brief for ABA
as
Amicus Curiae 9. Similarly, an inaccurately targeted
letter could lead the recipient to believe she has a legal problem
that she does not actually have or, worse yet, could offer
erroneous legal advice.
See, e.g., Leoni v. State Bar of
California, 39 Cal. 3d
609, 619-620,
704 P.2d 183,
189 (1985),
summarily dism'd, 475 U.S. 1001 (1986).
But merely because targeted, direct-mail solicitation presents
lawyers with opportunities for isolated abuses or mistakes does not
justify a total ban on that mode of protected commercial speech.
See In re R.M.J., 455 U.S. at
455 U. S. 203.
The State can regulate such abuses and minimize mistakes through
far less restrictive and more precise means, the most obvious of
which is to require the lawyer to file any solicitation letter with
a state agency,
id. at
455 U. S. 206,
giving the State ample opportunity to supervise mailings and
penalize actual abuses. The "regulatory difficulties" that are
"unique" to in-person lawyer solicitation,
Zauderer,
supra, at
471 U. S. 641
-- solicitation that is "not visible or otherwise open to public
scrutiny" and for which it is "difficult or impossible to obtain
reliable proof of what actually took place,"
Ohralik,
supra, at
436 U. S. 466
-- do not apply to written solicitations. The court below
offered
Page 486 U. S. 477
no basis for its
"belie[f] [that] submission of a blank form letter to the
Advertising Commission [does not] provid[e] a suitable protection
to the public from overreaching, intimidation or misleading private
targeted mail solicitation."
726 S.W.2d at 301. Its concerns were presumably those expressed
by the ABA House of Delegates in its comment to Rule 7.3:
"State lawyer discipline agencies struggle for resources to
investigate specific complaints, much less for those necessary to
screen lawyers' mail solicitation material. Even if they could
examine such materials, agency staff members are unlikely to know
anything about the lawyer or about the prospective client's
underlying problem. Without such knowledge, they cannot determine
whether the lawyer's representations are misleading."
ABA, Model Rules of Professional Conduct, pp. 93-94 (1984).
The record before us furnishes no evidence that scrutiny of
targeted solicitation letters will be appreciably more burdensome
or less reliable than scrutiny of advertisements.
See
Bates, 433 U.S. at
433 U. S. 379;
id. at 387 (Burger, C.J., concurring in part and
dissenting in part) (objecting to "enormous new regulatory burdens
called for by"
Bates). As a general matter, evaluating a
targeted advertisement does not require specific information about
the recipient's identity and legal problems, any more than
evaluating a newspaper advertisement requires like information
about all readers. If the targeted letter specifies facts that
relate to particular recipients (
e.g., "It has come to my
attention that your home is being foreclosed on"), the reviewing
agency has innumerable options to minimize mistakes. It might, for
example, require the lawyer to prove the truth of the fact stated
(by supplying copies of the court documents or material that led
the lawyer to the fact); it could require the lawyer to explain
briefly how she discovered the fact and verified its accuracy; or
it could require the letter to bear a label identifying it as an
advertisement,
see id. at
433 U. S. 384
(dictum);
In re R. M. J., supra,
Page 486 U. S. 478
at
455 U. S. 206,
n. 20, or directing the recipient how to report inaccurate or
misleading letters. To be sure, a state agency or bar association
that reviews solicitation letters might have more work than one
that does not. But
"[o]ur recent decisions involving commercial speech have been
grounded in the faith that the free flow of commercial information
is valuable enough to justify imposing on would-be regulators the
costs of distinguishing the truthful from the false, the helpful
from the misleading, and the harmless from the harmful."
Zauderer, supra, at
471 U. S.
646.
III
The validity of Rule 7.3 does not turn on whether petitioner's
letter itself exhibited any of the evils at which Rule 7.3 was
directed.
See Ohralik, 436 U.S. at
436 U. S.
463-464,
436 U. S. 466.
Since, however, the First Amendment overbreadth doctrine does not
apply to professional advertising,
see Bates, 433 U.S. at
433 U. S.
379-381, we address respondent's contentions that
petitioner's letter is particularly overreaching, and therefore
unworthy of First Amendment protection.
Id. at
433 U. S. 381.
In that regard, respondent identifies two features of the letter
before us that, in its view, coalesce to convert the proposed
letter into "high pressure solicitation, overbearing solicitation,"
Brief for Respondent 20, which is not protected. First, respondent
asserts that the letter's liberal use of underscored, uppercase
letters (
e.g., "Call
NOW, don't wait"; "it is
FREE, there is
NO charge for calling") "fairly
shouts at the recipient . . . that he should employ Shapero."
Id. at 19.
See also Brief in Opposition 11
("Letters of solicitation which shout commands to the individual,
targeted recipient in words in underscored capitals are of a
different order from advertising and are subject to proscription").
Second, respondent objects that the letter contains assertions
(
e.g., "It may surprise you what I may be able to do for
you") that "stat[e] no affirmative or objective fact," but
constitute "pure salesman puffery, enticement for the
unsophisticated, which commits Shapero to nothing." Brief for
Respondent 20.
Page 486 U. S. 479
The pitch or style of a letter's type and its inclusion of
subjective predictions of client satisfaction might catch the
recipient's attention more than would a bland statement of purely
objective facts in small type. But a truthful and nondeceptive
letter, no matter how big its type and how much it speculates, can
never "shou[t] at the recipient" or "gras[p] him by the lapels,"
id. at 19, as can a lawyer engaging in face-to-face
solicitation. The letter simply presents no comparable risk of
overreaching. And so long as the First Amendment protects the right
to solicit legal business, the State may claim no substantial
interest in restricting truthful and nondeceptive lawyer
solicitations to those least likely to be read by the recipient.
Moreover, the First Amendment limits the State's authority to
dictate what information an attorney may convey in soliciting legal
business.
"[T]he States may not place an absolute prohibition on certain
types of potentially misleading information . . . if the
information may also be presented in a way that is not
deceptive,"
unless the State "assert[s] a substantial interest" that such a
restriction would directly advance.
In re R.M.J., 455 U.S.
at
455 U. S. 203.
Nor may a State impose a more particularized restriction without a
similar showing. Aside from the interests that we have already
rejected, respondent offers none.
To be sure, a letter may be misleading if it unduly emphasizes
trivial or "relatively uninformative fact[s],"
In re R.M.J.,
supra, at
455 U. S. 205
(lawyer's statement, "in large capital letters, that he was a
member of the Bar of the Supreme Court of the United States"), or
offers overblown assurances of client satisfaction,
cf. In re
Von Wiegen, 63 N.Y.2d 163, 179, 470 N.E.2d 838, 847 (1984)
(solicitation letter to victims of massive disaster informs them
that "it is [the lawyer's] opinion that the liability of the
defendants is clear"),
cert. denied, 472 U.S. 1007 (1985);
Bates, supra, at
433 U. S.
383-384 ("[A]dvertising claims as to the quality of
legal services . . . may be so likely to be misleading as to
warrant restriction"). Respondent does not argue before us that
petitioner's letter was
Page 486 U. S. 480
misleading in those respects. Nor does respondent contend that
the letter is false or misleading in any other respect. Of course,
respondent is free to raise, and the Kentucky courts are free to
consider, any such argument on remand.
The judgment of the Supreme Court of Kentucky is reversed, and
the case is remanded for further proceedings not inconsistent with
this opinion.
It is so ordered.
[
Footnote 1]
The Attorneys Advertising Commission is charged with the
responsibility of "regulating attorney advertising as prescribed"
in the Rules of the Kentucky Supreme Court. Ky.Sup.Ct.Rule 3.135(3)
(1988). The Commission's decisions are appealable to the Board of
Governors of the Kentucky Bar Association, Rule 3.135(8)(a), and
are ultimately reviewable by the Kentucky Supreme Court. Rule
3.135(8)(b). "Any attorney who is in doubt as to the propriety of
any professional act contemplated by him" also has the option of
seeking an advisory opinion from a committee of the Kentucky Bar
Association, which, if formally adopted by the Board of Governors,
is reviewable by the Kentucky Supreme Court. Rule 3.530.
[
Footnote 2]
Rule 3.135(5)(b)(i) provided in full:
"A written advertisement may be sent or delivered to an
individual addressee only if that addressee is one of a class of
persons, other than a family, to whom it is also sent or delivered
at or about the same time, and only if it is not prompted or
precipitated by a specific event or occurrence involving or
relating to the addressee or addressees as distinct from the
general public."
[
Footnote 3]
We reject respondent's request that we dismiss or affirm this
case because "the Supreme Court of Kentucky granted Shapero
precisely the relief which he requested." Brief for Respondent 11.
The court below did, as petitioner prayed, "declare . . . rule
[3.135(5)(b)(i)] void," Motion for Review of Advisory Opinion
E-310, No. 86-SC-335 (Sup.Ct.Ky.). The court's ultimate
disposition, however, was to adopt a new Rule with the same defect
that petitioner identified in the old one, and to "affirm the
decision of the Ethics Committee to deny [petitioner's] request"
for approval of his letter.
726
S.W.2d 299, 301 (1987). Petitioner surely cannot be said to
have prevailed below.
Nor does the fact that petitioner never leveled his
constitutional challenge specifically against Rule 7.3 mean that
this case presents "federal constitutional issues [that were]
raised here for the first time on review of [a] state court
decisio[n],"
Cardinale v. Louisiana, 394 U.
S. 437,
394 U. S. 438
(1969). The parties briefed and argued the constitutionality of a
categorical ban on targeted, direct-mail advertising, and the court
below plainly considered and rejected those arguments as it adopted
Model Rule 7.3.
See 726 S.W.2d at 300.
We also decline respondent's invitation to dismiss this case in
order to avoid interference with ongoing state judicial
proceedings.
See Younger v. Harris, 401 U. S.
37 (1971). Once the court below rendered its final
judgment in this case, there was no longer any pending state
judicial proceeding.
JUSTICE WHITE, with whom JUSTICE STEVENS joins, concurring in
part and dissenting in part.
I agree with Parts I and II of the Court's opinion, but am of
the view that the matters addressed in Part III should be left to
the state courts in the first instance.
JUSTICE O'CONNOR, with whom THE CHIEF JUSTICE and JUSTICE SCALIA
join, dissenting.
Relying primarily on
Zauderer v. Office of Disciplinary
Counsel of Supreme Court of Ohio, 471 U.
S. 626 (1985), the Court holds that States may not
prohibit a form of attorney advertising that is potentially more
pernicious than the advertising at issue in that case. I agree with
the Court that the reasoning in
Zauderer supports the
conclusion reached today. That decision, however, was itself the
culmination of a line of cases built on defective premises and
flawed reasoning. As today's decision illustrates, the Court has
been unable or unwilling to restrain the logic of the underlying
analysis within reasonable bounds. The resulting interference with
important and valid public policies is so destructive that I
believe the analytical framework itself should now be
reexamined.
I
Zauderer held that the First Amendment was violated by
a state rule that forbade attorneys to solicit or accept employment
through advertisements containing information or advice regarding a
specific legal problem.
See id. at
471 U. S.
639-647.
Page 486 U. S. 481
I dissented from this holding because I believed that our
precedents permitted, and good judgment required, that we give
greater deference to the States' legitimate efforts to regulate
advertising by their attorneys. Emphasizing the important
differences between professional services and standardized consumer
products, I concluded that unsolicited legal advice was not
analogous to the free samples that are often used to promote sales
in other contexts. First, the quality of legal services is
typically more difficult for most laypersons to evaluate, and the
consequences of a mistaken evaluation of the "free sample" may be
much more serious. For that reason, the practice of offering
unsolicited legal advice as a means of enticing potential clients
into a professional relationship is much more likely to be
misleading than superficially similar practices in the sale of
ordinary consumer goods. Second, and more important, an attorney
has an obligation to provide clients with complete and
disinterested advice. The advice contained in unsolicited "free
samples" is likely to be colored by the lawyer's own interest in
drumming up business, a result that is sure to undermine the
professional standards that States have a substantial interest in
maintaining.
Zauderer dealt specifically with a newspaper
advertisement. Today's decision -- which invalidates a similar rule
against targeted, direct-mail advertising -- wraps the protective
mantle of the Constitution around practices that have even more
potential for abuse. First, a personalized letter is somewhat more
likely "to overpower the will and judgment of laypeople who have
not sought [the lawyer's] advice."
Zauderer, supra, at
471 U. S. 678
(O'CONNOR, J., concurring in part, concurring in judgment in part,
and dissenting in part). For people whose formal contacts with the
legal system are infrequent, the authority of the law itself may
tend to cling to attorneys, just as it does to police officers.
Unsophisticated citizens, understandably intimidated by the courts
and their officers, may therefore find it much more difficult to
ignore
Page 486 U. S. 482
an apparently "personalized" letter from an attorney than to
ignore a general advertisement.
Second, "personalized" form letters are designed to suggest that
the sender has some significant personal knowledge about, and
concern for, the recipient. Such letters are reasonably transparent
when they come from somebody selling consumer goods or stock market
tips, but they may be much more misleading when the sender belongs
to a profession whose members are ethically obliged to put their
clients' interests ahead of their own.
Third, targeted mailings are more likely than general
advertisements to contain advice that is unduly tailored to serve
the pecuniary interests of the lawyer. Even if such mailings are
reviewed in advance by a regulator, they will rarely be seen by the
bar in general. Thus, the lawyer's professional colleagues will not
have the chance to observe how the desire to sell oneself to
potential customers has been balanced against the duty to provide
objective legal advice. An attorney's concern with maintaining a
good reputation in the professional community, which may in part be
motivated by long-term pecuniary interests, will therefore provide
less discipline in this context than in the case of general
advertising.
Although I think that the regulation at issue today is even more
easily defended than the one at issue in
Zauderer, I agree
that the rationale for that decision may fairly be extended to
cover today's case. Targeted direct-mail advertisements -- like
general advertisements but unlike the kind of in-person
solicitation that may be banned under
Ohralik v. Ohio State Bar
Assn., 436 U. S. 447
(1978) -- can at least theoretically be regulated by the States
through prescreening mechanisms. In-person solicitation, moreover,
is inherently more prone to abuse than almost any form of written
communication.
Zauderer concluded that the decision in
Ohralik was limited by these "unique features" of
in-person solicitation,
see 471 U.S. at
471 U. S. 641,
and today's majority simply applies
Page 486 U. S. 483
the logic of that interpretation of
Ohralik to the case
before us.
II
Attorney advertising generally falls under the rubric of
"commercial speech." Political speech, we have often noted, is at
the core of the First Amendment.
See, e.g., Boos v. Barry,
485 U. S. 312,
485 U. S. 318
(1988). One reason for the special status of political speech was
suggested in a metaphor that has become almost as familiar as the
principle that it sought to justify:
"[W]hen men have realized that time has upset many fighting
faiths, they may come to believe . . . that the ultimate good
desired is better reached by free trade in ideas -- that the best
test of truth is the power of the thought to get itself accepted in
the competition of the market, and that truth is the only ground
upon which their wishes safely can be carried out. That at any rate
is the theory of our Constitution."
Abrams v. United States, 250 U.
S. 616,
250 U. S. 630
(1919) (Holmes, J., dissenting).
Cf., e.g., Hustler Magazine,
Inc. v. Falwell, 485 U. S. 46,
485 U. S. 50-51
(1988). Traditionally, the constitutional fence around this
metaphorical marketplace of ideas had not shielded the actual
marketplace of purely commercial transactions from governmental
regulation.
In
Virginia Pharmacy Bd. v. Virginia Citizens Consumer
Council, Inc., 425 U. S. 748
(1976), however, the Court concluded that the First Amendment
protects the communication of the following so-called "idea": "I
will sell you the X prescription drug at the Y price."
See
id. at
425 U. S. 761.
The Court argued that the public interest requires that private
economic decisions be well informed, and it suggested that no
satisfactory line could be drawn between ideas about public affairs
and information relevant to such private decisions.
Id. at
425 U. S.
762-765. The dissent observed that the majority had
overstated the difficulties of distinguishing public affairs from
such matters as the "decision . . . to purchase one or another kind
of shampoo."
Id. at
425 U. S. 787
(REHNQUIST, J., dissenting).
Page 486 U. S. 484
The dissent also foresaw that the logic of
Virginia
Pharmacy would almost necessarily extend to advertising by
physicians and attorneys.
Id. at
425 U. S. 785.
This prediction soon proved correct,
see Bates v. State Bar of
Arizona, 433 U. S. 350
(1977), and subsequent decisions have radically curtailed the power
of the States to forbid conduct that I believe "promote[s] distrust
of lawyers and disrespect for our own system of justice."
Id. at
433 U. S. 394
(Powell, J., concurring in part and dissenting in part).
The latest developments, in
Zauderer and now today,
confirm that the Court should apply its commercial speech doctrine
with more discernment than it has shown in these cases. Decisions
subsequent to
Virginia Pharmacy and
Bates, supra,
moreover, support the use of restraint in applying this doctrine to
attorney advertising. We have never held, for example, that
commercial speech has the same constitutional status as speech on
matters of public policy, and the Court has consistently purported
to review laws regulating commercial speech under a significantly
more deferential standard of review.
"Expression concerning purely commercial transactions has come
within the ambit of the [First] Amendment's protection only
recently. . . . To require a parity of constitutional protection
for commercial and noncommercial speech alike could invite
dilution, simply by a leveling process, of the force of the
Amendment's guarantee with respect to the latter kind of speech.
Rather than subject the First Amendment to such a devitalization,
we instead have afforded commercial speech a limited measure of
protection, commensurate with its subordinate position in the scale
of First Amendment values, while allowing modes of regulation that
might be impermissible in the realm of noncommercial
expression."
Ohralik v. Ohio State Bar Assn., supra, at
436 U. S.
455-456 (footnote omitted).
Page 486 U. S. 485
A standardized legal test has been devised for commercial speech
cases. Under that test, such speech is entitled to constitutional
protection only if it concerns lawful activities and is not
misleading; if the speech is protected, government may still ban or
regulate it by laws that directly advance a substantial
governmental interest and are appropriately tailored to that
purpose.
See Central Hudson Gas & Electric Corp. v. Public
Service Comm'n of New York, 447 U. S. 557,
447 U. S. 566
(1980). Applying that test to attorney advertising, it is clear to
me that the States should have considerable latitude to ban
advertising that is "
potentially or demonstrably
misleading,"
In re R.M.J., 455 U.
S. 191,
455 U. S. 202
(1982) (emphasis added),
as well as truthful advertising
that undermines the substantial governmental interest in promoting
the high ethical standards that are necessary in the legal
profession.
Some forms of advertising by lawyers might be protected under
this test. Announcing the price of an initial consultation might
qualify, for example, especially if appropriate disclaimers about
the costs of other services were included. Even here, the inherent
difficulties of policing such advertising suggest that we should
hesitate to interfere with state rules designed to ensure that
adequate disclaimers are included and that such advertisements are
suitably restrained.
As soon as one steps into the realm of prices for "routine"
legal services such as uncontested divorces and personal
bankruptcies, however, it is quite clear to me that the States may
ban such advertising completely. The contrary decision in
Bates was, in my view, inconsistent with the standard test
that is now applied in commercial speech cases. Until one becomes
familiar with a client's particular problems, there is simply no
way to know that one is dealing with a "routine" divorce or
bankruptcy. Such an advertisement is therefore inherently
misleading if it fails to inform potential clients that they are
not necessarily qualified to decide whether their own apparently
simple problems can be handled by "routine" legal services.
Furthermore, such advertising practices will
Page 486 U. S. 486
undermine professional standards if the attorney accepts the
economic risks of offering fixed rates for solving apparently
simple problems that will sometimes prove not to be so simple after
all. For a lawyer to promise the world that such matters as
uncontested divorces can be handled for a flat fee will inevitably
create incentives to ignore (or avoid discovering) the complexities
that would lead a conscientious attorney to treat some clients'
cases as anything but routine. It may be possible to devise
workable rules that would allow something more than the most
minimal kinds of price advertising by attorneys. That task,
however, is properly left to the States, and it is certainly not a
fit subject for constitutional adjudication. Under the
Central
Hudson test, government has more than ample justification for
banning or strictly regulating most forms of price advertising.
Solicitation practices like the "free sample" techniques
approved by
Zauderer and today's decision are even less
deserving of constitutional protection than price advertising for
supposedly routine legal services. Applying the
Central
Hudson test to the regulation at issue today, for example, I
think it clear that Kentucky has a substantial interest in
preventing the potentially misleading effects of targeted,
direct-mail advertising, as well as the corrosive effects that such
advertising can have on appropriate professional standards.
Soliciting business from strangers who appear to need particular
legal services, when a significant motive for the offer is the
lawyer's pecuniary gain, always has a tendency to corrupt the
solicitor's professional judgment. This is especially true when the
solicitation includes the offer of a "free sample," as petitioner's
proposed letter does. I therefore conclude that American Bar
Association Model Rule of Professional Conduct 7.3 (1984) sweeps no
more broadly than is necessary to advance a substantial
governmental interest.
See Central Hudson, supra, at
447 U. S. 566.
The Kentucky Supreme Court correctly found that petitioner's letter
could permissibly
Page 486 U. S. 487
be banned under Rule 7.3, and I dissent from the Court's
decision to reverse that judgment.
III
The roots of the error in our attorney advertising cases are a
defective analogy between professional services and standardized
consumer products and a correspondingly inappropriate skepticism
about the States' justifications for their regulations. In
Bates, for example, the majority appeared to demand
conclusive proof that the country would be better off if the States
were allowed to retain a rule that served "to inhibit the free flow
of commercial information and to keep the public in ignorance." 433
U.S. at
433 U. S. 365.
Although the opinion contained extensive discussion of the
proffered justifications for restrictions on price advertising, the
result was little more than a bare conclusion that "we are not
persuaded that price advertising will harm consumers."
See
id. at
433 U. S.
368-379. Dismissing Justice Powell's careful critique of
the implicit legislative factfinding that underlay its analysis,
the
Bates majority simply insisted on concluding that the
benefits of advertising outweigh its dangers.
Compare id.
at
433 U. S. 373,
n. 28,
with id. at
433 U. S.
391-400 (Powell, J., concurring in part and dissenting
in part). In my view, that policy decision was not derived from the
First Amendment, and it should not have been used to displace a
different and no less reasonable policy decision of the State whose
regulation was at issue.
Bates was an early experiment with the doctrine of
commercial speech, and it has proved to be problematic in its
application. Rather than continuing to work out all the
consequences of its approach, we should now return to the States
the legislative function that has so inappropriately been taken
from them in the context of attorney advertising. The
Central
Hudson test for commercial speech provides an adequate
doctrinal basis for doing so, and today's decision confirms the
need to reconsider
Bates in the light of that
doctrine.
Page 486 U. S. 488
Even if I agreed that this Court should take upon itself the
task of deciding what forms of attorney advertising are in the
public interest, I would not agree with what it has done. The best
arguments in favor of rules permitting attorneys to advertise are
founded in elementary economic principles.
See, e.g.,
Hazard, Pearce, & Stempel, Why Lawyers Should Be Allowed to
Advertise: A Market Analysis of Legal Services, 58 N.Y.U.L.Rev.
1084 (1983). Restrictions on truthful advertising, which
artificially interfere with the ability of suppliers to transmit
price information to consumers, presumably reduce the efficiency of
the mechanisms of supply and demand. Other factors being equal,
this should cause or enable suppliers (in this case attorneys) to
maintain a price/quality ratio in some of their services that is
higher than would otherwise prevail. Although one could probably
not test this hypothesis empirically, it is inherently plausible.
Nor is it implausible to imagine that one effect of restrictions on
lawyer advertising, and perhaps sometimes an intended effect, is to
enable attorneys to charge their clients more for some services (of
a given quality) than they would be able to charge absent the
restrictions.
Assuming,
arguendo, that the removal of advertising
restrictions should lead in the short run to increased efficiency
in the provision of legal services, I would not agree that we can
safely assume the same effect in the long run. The economic
argument against these restrictions ignores the delicate role they
may play in preserving the norms of the legal profession. While it
may be difficult to defend this role with precise economic logic, I
believe there is a powerful argument in favor of restricting lawyer
advertising, and that this argument is, at the very least, not
easily refuted by economic analysis.
One distinguishing feature of any profession, unlike other
occupations that may be equally respectable, is that membership
entails an ethical obligation to temper one's selfish pursuit of
economic success by adhering to standards of conduct
Page 486 U. S. 489
that could not be enforced either by legal fiat or through the
discipline of the market. There are sound reasons to continue
pursuing the goal that is implicit in the traditional view of
professional life. Both the special privileges incident to
membership in the profession and the advantages those privileges
give in the necessary task of earning a living are means to a goal
that transcends the accumulation of wealth. That goal is public
service, which in the legal profession can take a variety of
familiar forms. This view of the legal profession need not be
rooted in romanticism or self-serving sanctimony, though of course
it can be. Rather, special ethical standards for lawyers are
properly understood as an appropriate means of restraining lawyers
in the exercise of the unique power that they inevitably wield in a
political system like ours.
It is worth recalling why lawyers are regulated at all, or to a
greater degree than most other occupations, and why history is
littered with failed attempts to extinguish lawyers as a special
class.
See generally R. Pound, The Lawyer from Antiquity
to Modern Times (1953). Operating a legal system that is both
reasonably efficient and tolerably fair cannot be accomplished, at
least under modern social conditions, without a trained and
specialized body of experts. This training is one element of what
we mean when we refer to the law as a "learned profession." Such
knowledge, by its nature, cannot be made generally available, and
it therefore confers the power and the temptation to manipulate the
system of justice for one's own ends. Such manipulation can occur
in at least two obvious ways. One results from overly zealous
representation of the client's interests; abuse of the discovery
process is one example whose causes and effects (if not its cure)
is apparent. The second, and, for present purposes the more
relevant, problem is abuse of the client for the lawyer's benefit.
Precisely because lawyers must be provided with expertise that is
both esoteric and extremely powerful, it would be unrealistic to
demand that clients bargain for their
Page 486 U. S. 490
services in the same arm's-length manner that may be appropriate
when buying an automobile or choosing a dry cleaner. Like
physicians, lawyers are subjected to heightened ethical demands on
their conduct towards those they serve. These demands are needed
because market forces, and the ordinary legal prohibitions against
force and fraud, are simply insufficient to protect the consumers
of their necessary services from the peculiar power of the
specialized knowledge that these professionals possess.
Imbuing the legal profession with the necessary ethical
standards is a task that involves a constant struggle with the
relentless natural force of economic self-interest. It cannot be
accomplished directly by legal rules, and it certainly will not
succeed if sermonizing is the strongest tool that may be employed.
Tradition and experiment have suggested a number of formal and
informal mechanisms, none of which is adequate by itself and many
of which may serve to reduce competition (in the narrow economic
sense) among members of the profession. A few examples include the
great efforts made during this century to improve the quality and
breadth of the legal education that is required for admission to
the bar; the concomitant attempt to cultivate a subclass of genuine
scholars within the profession; the development of bar associations
that aspire to be more than trade groups; strict disciplinary rules
about conflicts of interest and client abandonment; and promotion
of the expectation that an attorney's history of voluntary public
service is a relevant factor in selecting judicial candidates.
Restrictions on advertising and solicitation by lawyers properly
and significantly serve the same goal. Such restrictions act as a
concrete, day-to-day reminder to the practicing attorney of why it
is improper for any member of this profession to regard it as a
trade or occupation like any other. There is no guarantee, of
course, that the restrictions will always have the desired effect,
and they are surely not a sufficient means to their proper goal.
Given their inevitable
Page 486 U. S. 491
anticompetitive effects, moreover, they should not be
thoughtlessly retained or insulated from skeptical criticism.
Appropriate modifications have been made in the light of reason and
experience, and other changes may be suggested in the future.
In my judgment, however, fairly severe constraints on attorney
advertising can continue to play an important role in preserving
the legal profession as a genuine profession. Whatever may be the
exactly appropriate scope of these restrictions at a given time and
place, this Court's recent decisions reflect a myopic belief that
"consumers," and thus our Nation, will benefit from a
constitutional theory that refuses to recognize either the essence
of professionalism or its fragile and necessary foundations.
Compare, e.g., Bates, 433 U.S. at
433 U. S.
370-372,
with id. at
433 U. S.
400-401, and n. 11 (Powell, J., concurring in part and
dissenting in part). In one way or another, time will uncover the
folly of this approach. I can only hope that the Court will
recognize the danger before it is too late to effect a worthwhile
cure.